Delete your data

In the app

Go to Settings → Privacy & data → Delete account and data. Your account and synced data are scheduled for deletion at once. They are deleted from our servers within 30 days, and cleared from backups within 30 more.

Without the app

On this page, enter the email address you signed in with, choose what to delete (“Everything” or “Only usage statistics”) and tick the box to confirm you understand it cannot be undone; the tick is needed for both choices. We then send a 6-digit code to that address. It works for 15 minutes, and only for the choice you made. Enter the code here to confirm.

If no account uses the email address, the page says so once you enter the right code. In that case nothing on our servers belongs to an account.

What gets deleted

• Your account and the ways you sign in.
• All synced recipes, notes, collections, meal plans and shopping lists.
• The shared links you made.
• Your usage statistics, if you turned them on.
• With “Everything”, the usage counts tied to your account.

What stays

• Recipes, notes and settings on your phone, until you delete the app.
• Copies you exported or saved as files. Those are yours to delete.
• Copies in our backups, until they are cleared within 30 more days.

How long it takes

Deletion is scheduled as soon as you confirm. It is complete on our servers within 30 days, and in backups within 30 more. We email you a confirmation.

Subscriptions

Deleting your data does not cancel Potnote Pro. Cancel the subscription in the App Store or Google Play, which bill you directly.